This Privacy Policy applies to all personal information collected by Avanti Health Centre via the website located at www.avantihealthcentre.com.au.

1. What is “personal information’?

a.     The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

o   whether the information or opinion is true or not; and

o   whether the information or opinion is recorded in a material form or not.

b.    If the information does not disclose your identity or enable your identity to be ascertained. it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

1. What information do we collect?

a.     The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: full name and contact details.

b.    Avanti Health Centre will disclose personal information if it is under a legal requirement to do so (for example, under a court order, or if required under legislation), or if an authorised request is made from a law enforcement agency.

1. How we collect your personal information

a.     We may collect personal information from you whenever you input such information into the website.

b.    We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule. however. it is not possible to identify you personally from our use of cookies.

1. Purpose of collection

a.     We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

b.    By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

1. Avanti Health Centre Website When visiting the Avanti Health Centre website, the site server makes a record of the visit and logs the following information for statistical and administrative purposes:

   • the user’s server address – to consider the users who use the site regularly and tailor the site to their interests and requirements;

   • the date and time of the visit to the site – this is important for identifying the website’s busy times and ensuring maintenance on the site is conducted outside these periods;

   • pages accessed and documents downloaded – this indicates which pages or documents are most important to users and also helps identify important information that may be difficult to find;

   • duration of the visit – this indicates to us how interesting and informative the website is to candidates; the type of browser used – this is important for browser specific coding

   • In order to optimize the website and better understand its usage, we collect the visiting domain name or IP address, computer operating system, browser type and screen resolution.

A cookie is a piece of information that a website sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date.

1. Access and correction Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

2. Complaint procedure If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Avanti Health Centre and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

3. How to contact us about privacy If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: enquiries@avantihealthcentre.com.au